FAQ

Frequently asked questions

West African VA connects businesses with capable, devoted virtual assistants in the region of West Africa. You post your job requirements, we find qualified candidates for you, help with the interview and hiring process, and support you for the duration of the VA's tenure.
Our virtual assistants are adept at performing a variety of jobs, including but not limited to customer service, data management, social media management, content creation, and more.
The cost will vary depending on the specific tasks, hours, and level of expertise required. We guarantee competitive rates and significant cost savings compared to hiring local in-house staff.
We have a rigorous selection process that includes skill assessment tests, interviews, and thorough vetting. We also provide continuous training to our VAs to ensure they deliver top-tier services.

A lower price increases scammers, increases hiring competition, and increases low quality employers. We want good employers who care about the people they hire.

Plus, it helps us continue to develop the site so you have a great experience hiring.

We honor our guarantee.

We charge up front so we don't have to mark up salaries. Nobody likes middlemen and unnecessary markups. After you try it we think you'll agree.

It's built right in. No account required. Simple and easy.

You could also use Paypal or Worldremit or Transferwise. We don't really care how you pay the people you hire. You don't have to pay them through us.

How much you pay them is dependent on how much you negotiate with them before you hire them.

They work from home generally. Sometimes they might work from an Internet cafe.

- We don't take a cut of worker salaries

- We don't mark up worker salaries

- We don't get in between your communication with your worker

- We don't force you to pay your workers through us

- Upwork encourages short-term, temporary work. We encourage long-term permanent work. Businesses tend to succeed better without 100% turnover.